More info on that over on the Apple Forums. Open your Keychain Access.app and delete the entry for the print queue in question.Click the refresh button and see if it prompts for credentials. Sometimes this issue is just a hiccup the Mac experiences when connecting to a shared queue.Usually, if you see this error, it is about the print queue’s OS-level authentication instead of PaperCut

$mac printer hold for authentication$

This message is often wholly unrelated to PaperCut.

I see this error when sending jobs to a Mobility-Print-published queue and my environment uses both PaperCut and Mobility Print I see this error when sending jobs to a standard queue shared via SMB or CUPS Select the option below that best describes what you’re seeing. This error indicates that the credentials that the Mac is providing are being rejected by the server it’s contacting. Sometimes, when printing from a Mac, the job appears to pause in the print queue window with the message “Hold for Authentication”. What does “Hold for Authentication” mean?

Per-Job Authentication with Saved credentials.

If you see this message when printing with Mobility Print.

Check if you’re printing across subnets.

Force the Mac to request authentication.

Confirm correct setup of the print queue connection.

What does “Hold for Authentication” mean?.

Click in the search field within the Keychain Access application and search for 'PaperCut' to find any saved items related to PaperCut printing. Click on the spotlight search in the top, right of your screen and type in 'Keychain Access' to open the Keychain Access application. If this did not resolve the issue, you might need to remove your saved password for PaperCut. Check 'Remember this password in my keychain' so that you do not have to enter it every time you print in the future. Be sure to change the account name to your Clemson University username and enter your password. If the print job has a status of 'Hold for Authentication', click on the circular arrow on the far right to retry the print job.Īn authentication prompt should appear. Please follow these steps to do so.Ĭlick on the printer icon in the dock at the bottom of the screen.

When this occurs, the built-in Mac printing system will hold your print jobs in the local queue on your computer and wait for you to re-authenticate to the campus printing system. A common issue while printing is to enter an incorrect username, password or to have changed your Clemson University password so that your currently saved password is no longer correct.

Mac printer hold for authentication